Customer Service
Service after sale is available (7) days per week, including holidays.
Help is just a phone call away at 260-225-7287
Whether a problem with a machine or other shooting sports topics…. Just call and we’ll help!
We are shooters ourselves and understand your needs and concerns.
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We understand that getting your item is a priority. We ship via USPS, UPS, FedEx, and DHL as needed. Most items will ship within 3-5 business days. Trap machines and target systems ship in approximately 10-14 business days. Vehicle graphics and decals are made to order, and generally ship in 5-7 business days. If you order multiple items, we will try to ship the entire order together, and we will contact you with any issues. Many of our products are drop-shipped directly from the manufacturer. If your order includes any drop-ship items, we will notify you that your order will be in multiple shipments. If you have any special shipping needs or issues, please contact before ordering or imdiately after placing your order at info@shootats.com or by phone at 260-225-7287.
- Privacy & Security
- Your privacy and the security of your information is our highest priority. We will never, under any circumstances, sell or share your information to anyone. We will also only contact you in the manner and circumstance defined by you. Our website is secured using 128 bit encrypted SSL for your protection.
- Returns & Replacements
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- Ordering
- All orders are processed in the order in which they are recieved. We ask that you create an account with us so that we may serve you in the fastest and most consistent manner. We will never store any of your payment information, and our system is secure. If you have any issues placing and order or any questions regarding your order please do not hesitate to contact us at info@shootats.com or by phone at 260-225-7287.
- Payment, Pricing & Promotions
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- Viewing Orders
- You may view your order and the status of your order by logging into your account and clicking the "My Orders" tab on the left side of the webpage.
- Updating Account Information
- You may view and edit your account information by logging into your account and clicking the "Account Information" or "Address Book" tabs on the left side of the webpage. If you have any issues updating your account please contact us at info@shootats.com or by phone at 260-225-7287.
